WooCommerce
Shipment Tracking
on Autopilot

Your plugin keeps working and no tracking data is lost — nothing switches off. What stops is plugin updates and priority support.

Your licence renews at the same price you paid — we never raise it at renewal. The 1 year plan is $129 and renews at $129 a year. The 2 year plan is $206 and renews at $206 every two years, which works out at $103 a year. The 20% saving on the 2 year plan applies to every renewal, not just your first term, so it stays at that price for as long as you keep the licence.

Yes. Your licence renews each year so you keep receiving updates and support. We email you 7 days before each renewal, and you can cancel any time from your account.

Everything, with no exclusions. If AST Pro isn't right for your store, request a refund from your Orders page at https://www.zorem.com/my-account/orders/ within 14 days of purchase and we'll refund you in full.

No. Each licence activates on a single site, and staging and development installs count as separate sites. If you build on a staging copy before pushing live, choose the 5 Sites licence.

Yes, as often as you need. Deactivate the licence on the old site from your account, then activate it on the new one — there's no limit on how many times you can move it.

Install and activate AST Pro — the free plugin deactivates automatically, and everything you've already set up stays exactly as it is. Your tracking data, carrier configuration and customised email templates all carry across. There is nothing to migrate and nothing to set up again.

Yes. AST Pro is tested against WooCommerce 11.1.2 and WordPress 7.1.2, and fully supports High-Performance Order Storage. We ship a compatibility update alongside every major WooCommerce release.

Tell us and we'll add it. We support 1010+ carriers and add new ones on request — a customer recently asked for Mondial Relay on a Friday and it was live by Monday. You can also add any carrier yourself with a custom tracking URL.

Yes. AST Pro supports per-item tracking, so you can assign separate tracking numbers to individual items when an order ships in more than one parcel.

Yes. Tracking numbers sync automatically to PayPal when you fulfil an order, which helps release held funds faster and strengthens your position in disputes.

Yes to both. Import by CSV, paste raw tracking data straight from a carrier portal, or set up automated FTP/SFTP imports so tracking lands in WooCommerce without anyone touching it.

Priority email support from the team that builds the plugin. We usually reply within 24 hours — often much sooner.