Send order updates to your customers via SMS notifications when their order or shipment status are updated in your WooCommerce store, Customers can opt-in to receive SMS during the checkout process and admins can receive SMS notifications when a customer places a new order or when a stock level is low.
SMSWOO works with WhatsApp Business, Twilio( SMS / WhatsApp ), ClickSend, Nexmo and other leading SMS API service providers
Easily connect with your SMS provider API, set the sender infomation when sending SMS messages and start sending SMS messages from your WooCommerce store.
Validate the customer's phone number during checkout before they can complete the payment (only available for Vonage and Twilio)
You can select to send SMS updates only to customers who opt-in to receive SMS, or you can send SMS updates to all your customers.
Allow customers that did not opt-in during checkout to change their mind and to opt-in for SMS notifications from the order received page (thank you) and from the view order page.
automatically trigger SMS notification when the WooCommerce core order status updates or when the order status updates to any Custom Order Status that you enabled in your store.
You can automatically trigger SMS messages on order status change, shipment status update, and more…
Manually send SMS notifications to your customers from the WooCommerce order admin.
Send SMS notifications for TrackShip shipment status & delivery updates
you can customize the SMS message content, we also added a few useful variables that you can use
Limit the time range that the SMS messages can be sent out from your store, you can set a time frame that your store will send out SMS messages to your customers, all off-hours messages will be sent in the next time slot.
Using the WooCommerce Booking extension? Remind clients about their appointments with SMS notification when a booking reservation is made, confirmed, and before the booking date, you can also send personal reminders right from your store's admin.
Send your customers SMS notification when their order is ready for pickup, send SMS reminders for local pickup appointments.
The sent history and details will display for each order on the order notes section and in the WooCommerce logs.
Automated Order & Delivery Updates
Customizable SMS Messages
Customize SMS content to match your brand’s tone and style, adding a personal touch and aligning customer interactions with your store’s personality.
Real-time Monitoring
Stay informed on the go with real-time SMS notifications for new orders, refunds, shipment status, low stock alerts, customer sign-ups, and more, ensuring timely responses to key events.
Improved Customer Experience
Prompt email verification ensures a smooth experience, granting access to personalized features and creating a positive first impression.
Improved Customer Service
Proactively sending SMS updates keeps customers informed, improving service quality and boosting satisfaction and loyalty through timely order information.
Streamlined Order Management
With the ability to send SMS messages directly from the Edit Order screen, you can efficiently handle customer inquiries or provide order updates with ease.
The plugin integrates with leading SMS API providers like Twilio, WhatsApp Business, ClickSend, Nexmo, and others. You need to connect your SMS provider account to start sending messages.
Yes, customers can opt-in to receive SMS updates during checkout. They can also opt-in later from the Order Received (Thank You) page or the View Order page.
Yes, you can manually send SMS messages from the WooCommerce Edit Order screen.
Yes, the plugin allows full customization of SMS templates, including the use of variables to personalize messages.
Yes, the plugin validates customer phone numbers during checkout when using Vonage (Nexmo) or Twilio.
Yes, you can set a "Do Not Disturb" time range to avoid sending messages during late hours. Off-hours messages will be queued for the next available time slot.
Yes, SMS history and logs are available in the WooCommerce order notes and SMS Settings.
Yes, you need an account with a supported SMS provider like Twilio, ClickSend, or Nexmo to send messages.